$599

Available for 182 days upon enrollment

Management Training

Advanced Utility Planning & Management (EUM - Module 6)

This third module on effective utility management shows you how to use the Balanced Scorecard approach to utility management.

Topics Covered:

Introduction: A Balanced Scorecard
Training and Communication Planning
Developing Your Mission, Values and Vision
Mapping Out a Strategy
Developing Performance Measures
Creating Organizational Alignment
Tracking and Reporting Results
Sustaining Success

Course content

Lesson Lesson 1: A Balanced Scorecard Approach to Utility Management
- Lesson Workbook
- Lecture
- Lesson Project
- Lesson 1 Quiz
Lesson Lesson 2: Balanced Scorecard Training and Communication Planning
- Lesson Workbook
- Lecture
- Lesson Project
- Lesson 2 Quiz
Lesson Lesson 3: Developing Your Mission, Values and Vision
- Lesson Workbook
- Lecture
- Lesson Project
- Lesson 3 Quiz
Lesson Lesson 4: Mapping out a Strategy
- Lesson Workbook
- Lecture
- Lesson Project
- Lesson 4 Quiz
Lesson Lesson 5: Developing Performance Measures
- Lesson Workbook
- Lecture
- Lesson Project
- Lesson 5 Quiz
Lesson Lesson 6: Creating Alignment within Your Organization
- Lesson Workbook
- Lecture
- Lesson Project
- Lesson 6 Quiz
Lesson Lesson 7: Tracking and Reporting Balanced Scorecard Results
- Lesson Workbook
- Lecture
- Lesson Project
- Lesson 7 Quiz
Lesson Lesson 8: Sustaining Balanced Scorecard Success
- Lesson Workbook
- Lecture
- Lesson Project
- Lesson 8 Quiz