Introduction to Utility Management
Management Training
Introduction to Utility Management

This $249 course is being offered for FREE.  

Today, the water and wastewater industries are more complex than ever before.  As the industries change, there is a strong need for effective leadership. This course is designed to introduce students to the regulatory process, utility management competencies, utility strategic planning basics, and the continuous improvement process.

If you choose to continue on with your management studies after this course, these four lessons can be credited towards a certificate in Utility Planning & Management.  


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This $249 course is being offered for FREE.  Today, the water and wastewater industries are more complex than ever before.  As the industries change, there is a strong need for effective leadership. This course is designed to introduce students to...
View more
Course content
  • Important Message
    • Important Message
  • Lesson 1: The Regulatory Process
  • Lesson 2: Utility Management Competencies
  • Lesson 3: Utility Strategic Planning Basics
  • Lesson 4: The Continuous Improvement Process
  • Introduction to Utility Management - Course Evaluation