Leads to certification
Certificate Programs
Utility Planning & Management
This program provides you with a study of planning and management skills required of utility supervisors and managers. Course material consists of video lectures, lesson quizzes, and lesson projects.
The Utility Planning & Management Certificate Program includes 3 online modules. Students will receive a certificate upon completing each module as well as an overall certificate after completing all 3 modules. This program can be combined with the Utility Supervision & Leadership Program to receive a certificate in Effective Utility Management from California State University, Fresno.
This certificate program is made up of the following 3 classes:
- Basic Utility Planning & Management
- Intermediate Utility Planning & Management
- Advanced Utility Planning & Management
Courses Included
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This second module covers intermediate level topics relating to the effective management of water and wastewater utilities. Topics Covered: Operations Management Maintenance Management Privatization Capital Improvement Management Construction Design Process Management Construction Process Management Leveraging Information Technology
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This third module on effective utility management shows you how to use the Balanced Scorecard approach to utility management. Topics Covered: Introduction: A Balanced Scorecard Training and Communication Planning Developing Your Mission, Values and Vision Mapping Out a Strategy Developing Performance Measures Creating Organizational Alignment Tracking and Reporting Results Sustaining Success