Utility Planning & Management
$1,395
A course will be available for 182 days upon enrollment
Leads to certification
Certificate Programs

Utility Planning & Management

This program provides you with a study of planning and management skills required of utility supervisors and managers. Course material consists of video lectures, lesson quizzes, and lesson projects.

The Utility Planning & Management Certificate Program includes 3 online modules.  Students will receive a certificate upon completing each module as well as an overall certificate after completing all 3 modules.  This program can be combined with the Utility Supervision & Leadership Program to receive a certificate in Effective Utility Management from California State University, Fresno.

This certificate program is made up of the following 3 classes:

  • Basic Utility Planning & Management
  • Intermediate Utility Planning & Management
  • Advanced Utility Planning & Management

Courses Included

  •
    Today, the water and wastewater industry is more complex than ever before. As our industry changes, there is a strong need for effective leadership. Topics Covered: The Regulatory Process Utility Management Competencies Utility Strategic Planning Basics The Continuous Improvement Process Utility Accounting Utility Money Management The Budgeting Process Setting Utility Rates

    • Lesson Lesson 1: The Regulatory Process

    • Lesson Lesson 2: Utility Management Competencies

    • Lesson Lesson 3: Utility Strategic Planning Basics

    • Lesson Lesson 4: The Continuous Improvement Process

    • Lesson Lesson 5: Utility Accounting

    • Lesson Lesson 6: Utility Money Management

    • Lesson Lesson 7: The Budgeting Process

    • Lesson Lesson 8: Setting Utility Rates

  • This second module covers intermediate level topics relating to the effective management of water and wastewater utilities. Topics Covered: Operations Management Maintenance Management Privatization Capital Improvement Management Construction Design Process Management Construction Process Management Leveraging Information Technology

  • This third module on effective utility management shows you how to use the Balanced Scorecard approach to utility management. Topics Covered: Introduction: A Balanced Scorecard Training and Communication Planning Developing Your Mission, Values and Vision Mapping Out a Strategy Developing Performance Measures Creating Organizational Alignment Tracking and Reporting Results Sustaining Success